Write down how things are done
Shared notebooks so knowledge does not live in one head
Overview
When the person who knows is on holiday, the work stops. Write the process down together in a shared notebook, edited live by several people, and the knowledge stays with the team.
Key benefits
Knowledge survives holidays and departures
Several people can write at once
Onboarding takes days, not months
One version, never overwritten
How to get started
Create a notebook per domain
Write the process as you do it
Invite the team to correct it
Point newcomers at the notebook
App information
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