Leave a written trace of what was said
Record what was agreed on the phone, before memories differ
Overview
Two people remember the same call differently. Write down what was agreed against the contact, with the date, and the discussion is settled by a record rather than by insistence.
Key benefits
No more "that's not what we said"
History attached to the person
Anyone can pick up the relationship
Useful long after the call
How to get started
Open the contact after the call
Write what was agreed, with the date
Add the follow-up as a task
Re-read the history before the next call
App information
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